Tips for travel to Cancun & Riviera Maya

Our Cancun & Riviera Maya travel tips section is designed to provide you with valuable information on the destinations we serve. You can access weather reports, convert currency, browse through destination guides, research passport and visa information and much more.

Introduction

Dining & Entertainment

Entry Requirements

Money & Emergency

Weather

Map

Fun Things To Do

Health & Safety Links

Flight Overview

Dining

U.S.-based franchise chains, which really need no introduction, dominate the Cancún restaurant scene. These include Hard Rock Cafe, Rainforest Cafe, Tony Roma's, TGI Friday's, Ruth's Chris Steak House, and the gamut of fast-food burger places.

Roots- This popular hangout for local residents is also a great spot for visitors to Cancún. Located in the heart of downtown, this restaurant and jazz club offers a unique cosmopolitan ambience. The Caribbean-themed menu offers a range of casual dining choices, including salads, pastas, and even fresh squid. It's all accompanied by the best of Cancún musicians, performing live on their intimate stage. Decking the walls are original works of art by local painters.

La Destileria - If you want to experience tequila in its native habitat, you won't want to miss this place -- even though it's across the country from the region that produces the beverage. La Destilería is more than a tequila-inspired restaurant; it's a mini-museum honoring the "spirit" of Mexico. It serves over 150 brands of tequila, including some treasures that never find their way across the country's northern border, so be adventurous! The margaritas are among the best on the island. When you decide to have some food with your tequila, the menu is refined Mexican, with everything from quesadillas with squash blossom flowers, to shrimp in a delicate tequila-lime sauce.

La Habichuela - In a garden setting with soft music playing in the background, this restaurant is ideal for a romantic evening. For an all-out culinary adventure, try habichuela (string bean) soup; shrimp in any number of sauces, including Jamaican tamarind, tequila, or ginger and mushroom; and Maya coffee with xtabentun (a strong, sweet, anise-based liqueur). Grilled seafood and steaks are excellent, but this is a good place to try a Mexican specialty such as chicken mole or tampiqueña-style beef (thinly sliced, marinated, and grilled). For something totally divine, try cocobichuela, which is lobster and shrimp in curry sauce served in a coconut shell and topped with fruit.

Club Grill - This is the place for that special night out. Cancún's most elegant and stylish restaurant is also among its most delicious. Even rival restaurateurs give it an envious thumbs up. The gracious service starts as you enter the anteroom, with its comfortable seating and selection of fine tequilas and Cuban cigars. It continues in a candlelit dining room with shimmering silver and crystal. Elegant plates of peppered scallops, truffles, and potatoes in tequila sauce; grilled lamb; or mixed grill arrive at a leisurely pace.

Entertainment

One of Cancún's main draws is its active nightlife. The hottest centers of action are the Centro Comercial Maya Fair, Forum by the Sea, and La Isla Shopping Village. Hotels also compete, with happy-hour entertainment and special drink prices to entice visitors and guests from other resorts.

The Club & Music Scene--Clubbing in Cancún is a favorite part of the vacation experience and can go on each night until the sun rises over that incredibly blue sea. Several big hotels have nightclubs or schedule live music in their lobby bars.

The Performing Arts--Several hotels host Mexican fiesta nights, including a buffet dinner and a folkloric dance show.

Money

Banks & ATMs
Banks in Mexico are rapidly expanding and improving services. They tend to be open weekdays from 9am until 5pm, and often for at least a half day on Saturday. In larger resorts and cities, they can generally accommodate the exchange of dollars (which used to stop at noon) anytime during business hours. During times when the currency is in flux, a particular bank may not exchange dollars, so check before standing in line. Some, but not all, banks charge a service fee of about 1% to exchange traveler's checks. However, you can pay for most purchases directly with traveler's checks at the establishment's stated exchange rate. Don't even bother with personal checks drawn on a U.S. bank -- the bank will wait for your check to clear, which can take weeks, before giving you your money.

Travelers to Mexico can easily withdraw money from ATMs (automated teller machine) in most major cities and resort areas. In most resorts in Mexico, the use of ATMs is perfectly safe -- just use the same precautions you would at any ATM. Universal bank cards (such as the Cirrus and PLUS systems) can be used. This is a convenient way to withdraw money and avoid carrying too much with you at any time. The exchange rate is generally more favorable than that at a casas de cambio. Most machines offer Spanish/English menus and dispense pesos, but some offer the option of withdrawing dollars. The Cirrus (tel. 800/424-7787) and PLUS (tel. 800/843-7587) networks span the globe; look at the back of your bank card to see which network you're on, then call or check online for ATM locations at your destination. Be sure you know your personal identification number (PIN) before you leave home and be sure to find out your daily withdrawal limit before you depart. Also keep in mind that many banks impose a fee every time a card is used at a different bank's ATM, and that fee can be higher for international transactions (up to $5 or more) than for domestic ones (where they're rarely more than $1.50). On top of this, the bank from which you withdraw cash may charge its own fee.

Traveler's Checks
Traveler's checks are something of an anachronism from the days before the ATM made cash accessible at any time. Traveler's checks used to be the only sound alternative to traveling with dangerously large amounts of cash. They were as reliable as currency, but, unlike cash, could be replaced if lost or stolen.

You can get traveler's checks at almost any bank. You can also get American Express traveler's checks over the phone by calling tel. 800/221-7282.

Visa offers traveler's checks at Citibank locations nationwide, as well as at several other banks. Call tel. 800/732-1322 for information. AAA members can obtain Visa checks without a fee at most AAA offices or by calling tel. 866/339-3378. MasterCard also offers traveler's checks. Call tel. 800/223-9920 for a location near you.

If you choose to carry traveler's checks, be sure to keep a record of their serial numbers separate from your checks in the event that they are stolen or lost. You'll get a refund faster if you know the numbers.

Credit Cards
Credit cards are a safe way to carry money: They also provide a convenient record of all your expenses, and they generally offer relatively good exchange rates. You can also withdraw cash advances from your credit cards at banks or ATMs, provided you know your PIN. If you've forgotten yours, or didn't even know you had one, call the number on the back of your credit card and ask the bank to send it to you. It usually takes 5 to 7 business days, though some banks will provide the number over the phone if you tell them your mother's maiden name or some other personal information.

Charges will be made in pesos, then converted into dollars by the bank issuing the credit card. Generally you receive the favorable bank rate when paying by credit card. However, be aware that some establishments in Mexico add a 5% to 7% surcharge when you pay with a credit card. This is especially true when using American Express. Many times, advertised discounts will not apply if you pay with a credit card.

Dear Visa: I'm Off to Cancún! -- Some credit card companies recommend that you notify them of any impending trip abroad so that they don't become suspicious and block your charges when the card is used numerous times in a foreign destination. Even if you don't call your credit card company in advance, you can always call the toll-free emergency number if a charge is refused -- a good reason to carry the phone number with you. But perhaps the most important lesson is to carry more than one card on your trip; if one card doesn't work for any number of reasons, you'll have a backup.

Emergency

The state tourist office is a couple of blocks from the bus station at Av Tulum 26 (daily 9am-9pm; tel 9/884-8073) and the friendly bilingual staff will help with even the smallest enquiries as well as in case of emergency. There are several other tourist information kiosks on Tulum and in the zona hotelera.

Consulates Canada, Plaza Caracol, Blvd Kukulcán 8.5 (tel 9/883-3060; US, Plaza Caracol, Blvd Kukulcán Km 8.5 (tel 9/883-0272).

Fun Things To Do in Cancun & Riviera Maya

Attractions & Activities

Cancun & Riviera Maya Attractions

One unique way to combine dinner with sightseeing is aboard the Lobster Dinner Cruise. Cruising around the tranquil, turquoise waters of the lagoon, passengers feast on lobster dinners accompanied by wine. Another -- albeit livelier -- option is the Captain Hook Lobster Dinner Cruise, which is similar, but with the added attraction of a pirate show, making this the choice for families.

A Museum -- To the right side of the entrance to the Cancún Convention Center is the Museo Arqueológico de Cancún, a small but interesting museum with relics from archaeological sites around the state.

Another cultural enclave is the Museo de Arte Popular Mexicano. It displays a representative collection of masks, regional folkloric costumes, nativity scenes, religious artifacts, musical instruments, Mexican toys, and gourd art, spread over 1,370 sq. m of exhibition space.

Bullfights -- Cancún has a small bullring, Plaza de Toros, near the northern end of Bulevar Kukulkán. Bullfights take place during the winter tourist season. A sport introduced to Mexico by the Spanish viceroys, bullfighting is now as much a part of Mexican culture as tequila. The bullfights usually include four bulls, and the spectacle begins with a folkloric dance exhibition, followed by a performance by the charros.

Cancun & Riviera Maya Activities

One of the biggest draw of Cancun is the beach. All of Mexico's beaches are public property, so you can use the beach of any hotel by walking through the lobby or directly onto the sand. Be especially careful on beaches fronting the open Caribbean, where the undertow can be quite strong. By contrast, the waters of Bahía de Mujeres (Mujeres Bay), at the north end of the island, are usually calm and ideal for swimming. Get to know Cancún's water-safety pennant system, and make sure to check the flag at any beach or hotel before entering the water.

Here's how it goes:

White Excellent
Green Normal conditions (safe)
Yellow Changeable, uncertain (use caution)
Black or Red Unsafe -- use the swimming pool instead!

In the Caribbean, storms can arrive and conditions can change from safe to unsafe in a matter of minutes, so be alert: If you see dark clouds heading your way, make for the shore and wait until the storm passes.
Playa Tortuga (Turtle Beach), Playa Langosta (Lobster Beach), Playa Linda (Pretty Beach), and Playa Las Perlas (Beach of the Pearls) are some of the public beaches. At most beaches, you can rent a sailboard and take lessons, ride a parasail, or partake in a variety of watersports.